Deputy Chief (ret.) Frank Viscuso served more than 26 years as a professional firefighter in New Jersey. He is a columnist for Fire Engineering magazine and the author of eight books, including the best-sellers Step Up and Lead, Step Up Your Teamwork, and Common Valor.
Frank is a highly sought after, internationally recognized speaker who has the ability to move people to action. Over the past decade he has spoken to hundreds of audiences in and outside the emergency service industry on many topics that include leadership, team building, officer development, and customer service. Frank travels throughout the United States and Canada providing leadership and team development training for firefighters, emergency service workers, sales teams, U.S. Armed Forces, the healthcare industry, small businesses and large corporations (including Exxon/Mobil, Jersey Mike’s, SERVPRO, and Crossroads Realty). Frank has provided keynotes at West Point Academy and FDIC International. His keynotes and seminars are designed to introduce people to the top traits associated with leadership and to equip them with the skills needed to lead, inspire, and motivate their teams.
Throughout his career in the fire service Frank has helped develop promotional exams, written more than 60 Standard Operating Guidelines, and acquired millions of dollars in grant money. He has also developed probationary firefighter and apparatus driver programs as well as leadership and officer development workshops. In addition to his active speaking schedule, Frank works as a consultant and helps organizations develop and establish programs and gudelines that will help their teams achieve success.